Terms and Condition

Welcome to kokankanya.com. We provide you a variety of quality products.
By using our online website , you agree the following all terms and conditions:-

• Products once packed, shall never be altered or exchanged with other items in any circumstance.
• Consumable or non-returnable products once sold, shall never be returned in any circumstances.
• Each substance, content, product and pictures used on www.kokankanya.com is property of kokankanya.
• The customer shall solely be responsible for any mishaps while operating this website and shall not hold liable to kokankanya.com or any of its affiliates for any data leak or transactional hazards.
• kokankanya.com saves and stores the personal contact details of its customers for analytical purposes or
  other purposes like newsletters, offers, new changes if any etc. only.
• kokankanya.com specifically denies of having access to or storing any financial details (bank account number,
  card details etc.) of its customers.
• It is the sole responsibility of the customer to provide the correct shipping address. In case, the customer provides
  wrong/insufficient address and the product gets delivered out on given wrong address,kokankanya.com shall not be
  responsible for any refunds, returns or any other support whatsoever.
• Easy delivery purpose address must include with Pincode, proper House Number, Street Name, Locality, Landmark,
  City, State, Country etc.
• kokankanya.com holds no accountability for any delay or inconvenience caused due to incomplete/incorrect
  address given.
• Additional delivery charges will be levied to get back the same order if it returns back from the correct billing
  address due to any reason.
• The customer is eligible to claim any damage to goods during transit provided concrete evidence of damage. The customer has requested to make an unboxing video of the packet/carton you receive so that you can claim any damage.
  No damage shall be entertained in the lack of such evidence.
• Shipping charges are variable which will depend upon the total weight (includes packaging) of the order and zone
  of the destination.
• A delivery cost may not match with the actual transport tariff. The difference depends on weight of the packing
  material and distance. It may be lesser or higher than the actual amount charged. In either case, difference of amount will neither be charged nor refunded.
• In case of overseas delivery, before ordering customer has requested to check with their local custom regulations
  whether products are allowed to import in their respective country.
• kokankanya.com shall not be responsible if the items purchased are being seized by respective custom department
  in the destination or origin country. In such case, kokankanya.com will not be liable to pay any sort of refund.
• kokankanya.com will not initiate refund to customers under any circumstance in case the order is lost during transit
  by carrier or Airline in origin and destination country.
• Customer agrees that the products purchased from kokankanya.com will be for personal use only
  and will not be used for commercial use.
• kokankanya.com holds all right to change the return & refund policy, privacy policy as well as the terms & conditions
  at any time without prior notification.
• In case of customer complaint or dissatisfaction about service or product , can contact at cutomercare@kokankanya.com
• SUBJECT TO MUMBAI JURISDICTION ONLY.